Return

Returns Policy

Customers are requested to examine the goods immediately upon delivery for any deficiencies and/or damages. Claims must be sent with the number of delivery to: sales@vihulamanor.com . Return of goods is possible within 2 weeks after delivery.

Title

All risks in the products shall pass to the customer upon delivery. Vihula Manor Lifestyle shall retain the title of the products until full payment has been received. We reserve the right to make changes to our website, terms and conditions at any time. You will be subject to the terms and conditions in force at the time that you use the Vihula Manor Lifestyle website and order goods from us.

Force Majeure

Vihula Manor Lifestyle shall not be liable for any delay or failure in its performance caused by or resulting from acts of fire, flood, accident, riot, war, government intervention, embargoes, strikes, labor difficulties, equipment failures, or any other causes beyond the control of the company.

Governing law and jurisdiction

These conditions are governed by and construed in accordance with the laws of Estonia and by placing an order you agree to submit to the non-exclusive jurisdiction of Estonian courts.

Security

Our servers are secured to protect all personal information including credit card numbers, your name and address and any products you may order.

Tallinn gift shop

Vihula Manor Lifestyle OÜ

Paldiski mnt 3a, Tallinn, 10137

OPEN: Monday and Thursday 10.00-17.00

+372 627 7888

sales@vihulamanorlifestyle.com

 

Manor shop

Vihula Manor
Vihula, Lääne-Virumaa
45402 Estonia
Location

Privacy Overview
Vihula Manor Lifestyle

We collect personal data directly from customers with their consent, whether by e-mail, inquiry form or automatic data collection tools in the online store (Google Analytics, cookies, pixel tag), which help to better optimize the website user experience and are voluntary for each website visitor. Cookies may be created by various service providers who help us promote our web services. Examples of such providers are Google and Facebook.

A cookie is a small text file that is sent by a web server to a user’s web browser and stored on the user’s computer hard drive (usually under Temporary files). Cookies allow to remember user’s preferences (such as font size, communication language, computer location, device information, most visited websites / addresses, etc.) in order to provide the customer with a faster and “smarter” way of operating a web browser. Browsers are set to allow cookies by default, but there is a possibility to manually change the settings so that the browser refuses cookies, blocks third-party cookies, notifies the user of each cookie sent. If the last point is not activated, it is definitely recommended to do so in order to get an overview of the websites that store user’s personal data.

A pixel tag is a small snippet of website code that allows you to set and read cookies. Pixel tags are triggered when a user opens an email, arrives at a website etc. It is then registered that the user has opened the e-mail or downloaded third-party cookies.

We use the following cookies

Session cookies are temporary and disappear when you leave the website or close your browser. Session cookies may be used for certain functions of the website, login and shopping cart.

Persistent cookies (if the visitor gives consent, they are stored on the user’s computer after closing the web browser), the purpose of which is to remember the customer’s choices on the web page. Persistent cookies can be used, for example, to identify you as a repeat visitor to a website and to customize the content of the website to suit your needs or to collect statistics.

Users of our websites are considered to have accepted cookies if cookies are enabled in their browser settings. If you do not accept cookies, not all services and features of our website may work properly. You can always decide whether or not to allow cookies in your browser settings. If you do not allow cookies, set your web browser to automatically disable cookies or notify you each time a website asks for permission to add a cookie. Please refer to your browser’s help function to make the necessary settings.

You can find more detailed information on the privacy terms page: what data we process, for what purposes, what rights are related to them, to whom we disclose personal data and how long we keep it.

Strictly Necessary Cookies

Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings. WPML cookie stores and ensures the language selection functionality.

3rd Party Cookies

This website uses Google Analytics to collect anonymous information such as the number of visitors to the site, and the most popular pages.

Keeping this cookie enabled helps us to improve our website.